About

Threads The Shop : Is a women's boutique featuring a contemporary assortment of clothing, jewelry, and accessories. We believe style should be accessible, fun and timeless. At Threads The Shop, you can find your favorite pair of jeans, a great party dress, and everything in between.

  

RETURNS

We believe in the quality of all our designers and products. Every purchase you make from us is unconditionally guaranteed. See our Returns section for more information about our exchange and refund policies. 

PAYMENT

Threads The Shop gladly accepts American Express, Visa, Discover and Mastercard. 

RETURNS

Our Return Policy; varies based on whether you purchased the item in store or online.

 

IN STORE RETURNS
Because you were able to touch and feel the item, as well as try it on for fit and size with the help of our stylists, we will accept returns and exchanges for store credit on regular price, unworn, unwashed, unaltered merchandise within 7 days of the purchase date. All sale merchandise, jewelry, sunglasses, are FINAL SALE, and are not eligible for Returns/Exchanges. If you have any questions or concerns, please feel free to email us at info@threadsonmain.com or give us a call at 215.482.2917.

ONLINE RETURNS

At Threads The Shop, we aim to please! We hope you love your purchase, but if not, feel free to send it back! Items are eligible for return if the garment is un-worn, un-washed, un-altered with any original tags still attached. SALE/CLEARANCE items, jewelry and accessories are FINAL SALE ONLY. No returns will be accepted on these items. 

To receive a full refund for your purchase, items must be sent back/postmarked within 7 days of delivery date according to tracking info. Items that are returned outside of this window will be received for store credit only. Anything returned after 14 days cannot be returned.

Trouble with your order? Please inspect your order immediately upon receipt. If you believe you have received DEFECTIVE merchandise, you must contact customer service within 3 days of receipt. NO EXCEPTIONS! If you were sent incorrect items or are missing items from your order please contact our customer service at info@threadsonmain.com.

To return an item by mail, please email a return request to info@threadsonmain.com, We will respond to your email within 1-2 business days, once authorized, please mail packages to:

Threads The Shop 4353 Main Street Philadelphia, PA 19127